Customer Experience Training & Certification in South Africa
"More than just a game—it’s a catalyst for change that will inspire every employee to elevate their customer interactions"
The Customer Journey Game is the ultimate employee engagement interactive training solution designed to transform your organization into a powerhouse of customer-centric excellence.
Get ready to revolutionize your organization’s approach to customer experience training with The Customer Journey Game, where learning meets fun to ignite customer-centric thinking! Built on the same intuitive methodology as Monopoly, this interactive game makes it easy for employees to engage, learn, and grow.
EXPLORE YOUR OPTIONS
Facilitated games or CX DIY training - you decide!
Elevate your customer experience with The Customer Journey Game at your next event or training session.
This immersive two-hour experience transforms how employees think about customer-centricity, deepening their understanding of the customer journey and fostering a customer-first mindset.
Through interactive gameplay, employees gain insights, apply fresh perspectives, and build a lasting customer-centric culture.
Available as a facilitated session or a licensed CX DIY training solution for in-house training.
The Customer Journey Game - Insurance Edition training bundles
Unlock a customer-centric culture with The Customer Journey Game: Insurance Edition interactive training solution.
In today's competitive insurance landscape, employees need to understand customer journey stages and touchpoints to ensure they can deliver on brand promises, . But how do you turn complex customer-centric training into an engaging, memorable learning experience? Introducing The Customer Journey Game: Insurance Edition, the interactive and experiential training solution designed specifically for the financial services industry, to drive employee engagement in the end-to-end customer journey.
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