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CX
SOCIETY

CXi logo purple white with pink dot.png

CX
SOCIETY

WHO IS
CX SOCIETY

Welcome to CX Society—where South Africa’s customer experience community comes together to connect, learn, collaborate, and grow.

 

Whether you're a CX leader, consultant, or practitioner, this is your hub for expert-led workshops, online training, and powerful networking opportunities.

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As a member, you’ll enjoy early access to events, exclusive discounts, and a safe space to ask questions, share ideas, and engage with the brightest minds in CX.

 

If you're passionate about creating exceptional customer experiences and want to stay ahead of industry trends, CX Society is your community.

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Your journey to CX excellence starts here—let’s lead it together.

Business Networking
Politician Shaking Hands

WHAT ​WE'RE
ALL ABOUT!

At the CX Society, we’re all about creating a community where customer experience professionals feel part of something special. It’s a place where we share the same passion, support each other on our CX journeys, and exchange knowledge in a safe, uplifting space.

 

If and when you need guidance navigating the ever-evolving CX landscape, just reach out—we're sure one of our fellow members would be happy to lend an ear and offer some sound advice.

 

At CX Society - we don’t tolerate arrogance and we don't do judgment!  We here to support each other —our key focus is all about kindness and sharing. If you're ready to connect, share, and grow with fellow CX professionals, join us on this journey of helping CX Stars shine!

CX SOCIETY
CREED

At CX Society, we believe in the power of connection, kindness, and shared passion for customer experience.

We are a community of professionals who support, uplift, and inspire each other—no ego, no judgment.

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We share freely, listen deeply, and grow together.

Here, every question matters, every voice is valued, and every member is part of something truly special.

We’re on a mission to help CX Stars shine—together.

 

This is our creed. This is CX Society.

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Group Therapy Session

BENEFITS OF JOINING CX SOCIETY

CX COMPANY PTY LTD t/a CX INSTITUTE SOUTH AFRICA - CO REG # 2000/00127/07

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