About the Course
Description
Course Series Summary
Immerse yourself in the comprehensive and engaging PX Mastery Bundle series that covers the 4 major areas of Patient Experience (PX). The PX Mastery Bundle series is ideal for healthcare professionals who want to be content experts and leaders in their field following Patient Experience philosophies and practices. Completing the PX Mastery Bundle series, you are eligible to take the Patient Experience Specialist (PXS)™ certification exam.
Approximate time to complete the PX Mastery Bundle series: 80 hours
Series access: 6-months
Eligible for PXS Certification? Yes.
Course Details
What are comprehensive online courses? PX Academy’s Online Courses are packed with in-depth materials to keep you on top of industry trends and best practices through lessons and activities that engage all learning styles. In each course, you’ll learn through:
Easy to understand narrative text
Reflective playbooks allowing you to think critically about a topic
Practical playbooks to apply your learning to your work
Interactive application playbooks for fun and gamified learning
Videos and articles handpicked to enhance your knowledge and skills
The 4 course modules cover best practices and applied aspects of Patient Experience. Your 6-month access period allows you to view the 4 online courses at the same time. See below for the list of courses included in this package.
Patient Experience Strategy
Patient Centric Culture
Patient Experience Design & Innovation
Patient Experience Measurement & Analysis
Course Access
Each Online Course is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. You can select which course(s) to begin with.
Patient Experience Specialist (PXS)™ Certification
Earn your Patient Experience Specialist (PXS)™ certification with the PX500 Mastery Bundle series. Upon completion of the online courses, you will need to pass the certification assessment, accessible in your LMS portal. As a Patient Experience Specialist (PXS)™, you will be able to exhibit your mastery of the Patient Experience discipline.
Need human contact during your online training? Join the 90 Days Roadmap to PXS course, where you receive a blended learning format: independent study