About the Course
Description
Immerse yourself in the comprehensive and engaging Culturally Competent Patient Experience Program that covers the 4 major areas of Patient Experience (PX). The Culturally Competent Patient Experience Program is a comprehensive journey for healthcare professionals seeking to master Patient Experience strategies and practices, with a focus on cultural competence and equity. Completing the Culturally Competent Patient Experience Program, you are eligible to take the Culturally Competent Patient Experience Professional (CCPXP)™ certification exam.
Approximate time to complete the Culturally Competent Patient Experience Program series: 28-32 hours
Series access: 6-months
Eligible for CCPXP Certification? Yes.
Course Details
What are comprehensive online courses? PX Academy’s Online Courses are packed with in-depth materials to keep you on top of industry trends and best practices through lessons and activities that engage all learning styles. In each course, you’ll learn through:
Easy to understand narrative text
Reflective playbooks allowing you to think critically about a topic
Practical playbooks to apply your learning to your work
Interactive application playbooks for fun and gamified learning
Videos and articles handpicked to enhance your knowledge and skills
The 4 courses cover best practices and applied aspects of Culturally Competent Patient Experience. Your 6-month access period allows you to view the 4 online courses at the same time. See below for the list of courses included in this package.
PX Strategy and Healthcare Equity
Patient-Centric Cultural Competency
Design, Innovation, and VOP
PX Metrics and Analysis
Course Access
Each Online Course is entirely self-contained and built for independent study, allowing you to learn and review material at your own pace and schedule. You can select which course(s) to begin with.