your journey to customer experience excellence starts here!

EXPLORE OUR OFFERINGS

Whether you need accredited CX online training, expert led workshops, interactive CX games or access to the latest CX books, magazines and trend reports, we’ve got you covered.

Join our vibrant CX network to learn, exchange ideas, and get inspired.

Customer experience online trainng courses

CX UNIVERSITY
ONLINE LEARNING

CX University is the only CXPA-accredited online education provider, delivering globally recognized courses that empower practitioners with knowledge, skills, and credibility. With a diverse range of course levels, CXU equips customer experience professionals to excel in their field.

The Customer Journey Game customer service epxerience training

CX INTERACTIVE TRAINING

Introducing The Customer Journey Game!

An interactive customer experience training tool that boosts employee engagement in driving a customer-centric culture, by inspiring employees to understand the customer journey and touch points

Customer experience training customer journey mapping

CX TRAINING PROVIDERS

CXISA recommended trainers deliver expert-led CX training, equipping professionals with cutting-edge skills, practical strategies, and insights to enhance customer experiences.

CX
WORKSHOPS

CXiSA connects you with accredited CX professionals who deliver world-class training seminars and workshops, providing foundational expertise, best practices, and the latest CX trends.

man standing behind flat screen computer

CX CONFERENCE
SPEAKERS

Elevate your next conference with CX Institute's endorsed speakers. Choose accredited, professional experts renowned for delivering impactful presentations that inspire, engage, and add value to corporate events and gatherings.

Customer experience training books magazines courses

CX BOOKS, WEBINARS
& MAGAZINES

Stay ahead in customer experience with CX Institute—your gateway to curated magazines, books, webinars, and podcasts. Equip yourself with insights and tools to excel in a dynamic CX landscape.

CX CONSULTANTS DIRECTORY

CXISA recommended trainers deliver expert-led CX training, equipping professionals with cutting-edge skills, practical strategies, and insights to enhance customer experiences.

CX BOOKS &
MAGAZINES

CXiSA connects you with accredited CX professionals who deliver world-class training seminars and workshops, providing foundational expertise, best practices, and the latest CX trends.