your journey to customer experience excellence starts here!

Welcome to the ultimate destination for Customer Experience (CX) training and resources.

Whether you're on looking for for internationally accredited online courses, expert-led CX workshops, trusted employee engagement trainers or dynamic speakers for your next conference or event, we’ve got you covered!

Dive into the latest CX books, magazines, and trend reports to supercharge your knowledge and strategies. Plus, join our vibrant CX Society community and connect with passionate professionals just like you.

Let's elevate customer experience to extraordinary heights together!

EXPLORE CX INSTITUTE SA OFFERINGS

Customer experience online trainng courses

CX UNIVERSITY
ONLINE LEARNING

CX University the only CXPA-accredited online provider, offers globally recognized courses that empower professionals with essential knowledge, skills, and credibility.

Elevate your expertise and excel in customer experience with CXU’s diverse programs.

CX INTERACTIVE TRAINING

The Customer Journey Game!

Where CX training meets gamification!

A dynamic, interactive training tool that energizes employees, boosting engagement and fostering a customer-centric culture by helping employees truly understand the customer journey and key touchpoints.

CX TRAINING PROVIDERS

CX Institute SA connects you with trusted, certified trainers who deliver all levels of employee engagement training—from creating dynamic CX strategies to empowering front-line teams with service training, elevating every customer experience.

CX TRAINING
WORKSHOPS

Unlock world-class CX training with CX Institute SA accredited professionals delivering dynamic seminars and workshops packed with proven strategies, cutting-edge trends, and the expertise to elevate your customer experience game.

CX CONFERENCE
SPEAKERS

Ignite your next conference with CX Institute’s endorsed speakers—accredited experts delivering unforgettable presentations that inspire action, spark engagement, and bring unmatched value to your corporate events.

CX BOOKS, WEBINARS
& MAGAZINES

Stay ahead in CX with the CX Institute—your hub for curated magazines, books, webinars, and podcasts. Gain powerful insights and tools to thrive in today’s ever-evolving customer experience landscape.

CX CONSULTANTS DIRECTORY

The CX Institute recommends accredited, experienced, and qualified consultants who support customer experience professionals in delivering exceptional experiences that drive loyalty, enhance satisfaction, and create lasting value for customers and businesses.

CX
SHOP

Explore the CX Shop for engaging customer experience games and valuable resources that support your journey toward delivering excellence, boosting employee engagement, and creating memorable moments that truly delight your customers.