CXiSA is where South Africa’s CX community comes together to connect to learn, collaborate, and share.

Whether you need accredited CX online training, expert led workshops, interactive CX training or access to the latest CX books, magazines and trend reports, we’ve got you covered.

Join our vibrant CX network to learn, exchange ideas, and get inspired.

Your journey to CX excellence starts here!

EXPLORE OUR OFFERINGS

CX ONLINE
LEARNING

CXISA offers expert-led online customer experience training by world-renowned and recognized providers, equipping professionals with essential skills, strategies, and insights to enhance their career.

CX INTERACTIVE TRAINING

Interactive and experiential learning enhances engagement, retention, and critical thinking by immersing learners in real-world scenarios for deeper understanding.

man standing behind flat screen computer

CX TRAINING PROVIDERS

CXISA recommended trainers deliver expert-led CX training, equipping professionals with cutting-edge skills, practical strategies, and insights to enhance customer experiences.

CX
WORKSHOPS

CXiSA connects you with accredited CX professionals who deliver world-class training seminars and workshops, providing foundational expertise, best practices, and the latest CX trends.

CX
CONSULTANTS DIRECTORY

CXiSA connects you with trusted, certified consultants who bring proven expertise. Our recommended professionals ensure seamless CX strategy development and implementation, driving long-term success and a competitive edge.

CX BOOKS
& MAGAZINES

The fast-paced world of Customer Experience demands staying ahead of trends. CXiSA empowers professionals by providing access to the latest books, magazines, tools, and resources—keeping you informed, inspired, and equipped with cutting-edge insights and strategies.

CX
SPEAKERS

Every corporate event includes customer-centric content, and finding the right speaker is crucial. CXiSA recommends top CX experts who deliver real-world value. Whether it's CX strategy, culture change experts, or professionals sharing insights on loyalty, consider CXiSA-recommended speakers for your next event.

CX NEWS,
WEBINARS & PODCASTS

Stay up to date with everything CX!

CXiSA provides access to information on upcoming webinars, podcasts and CX trend reports. Register with CX Society to receive regular updates on upcoming events that will enable you to stay ahead as a customer experience professional.

CX
SOCIETY

CX Society is for passionate CX professionals committed to growth, collaboration, and excellence.

If you’re driven by creating great experiences, eager to learn, share, and support others, then CX Society is for you!

JOIN
CXSA

Customer Experience South Africa (CXSA) is a professional association representing Customer Experience professionals in South Africa.

CXSA provides legitimacy for the CX profession and support for those focused on improving customer experience.

For more about Customer Experience Institute SA, let's connect via WhatsApp on WhatsApp

"you've got to start with the customer experience and work backwards for the technology.

Steve Jobs - Apple

EXPLORE OUR OFFERINGS

CX ONLINE LEARNING

CX INTERACTIVE TRAINING

CX TRAINING PROVIDERS

CX WORKSHOPS

CX CONSULTANTS DIRECTORY

CX BOOKS & MAGAZINES

CX SPEAKERS

CX NEWS, WEBINARS & PODCASTS

CX SOCIETY

JOIN CXSA

LET'S CONNECT